Hotel Manager In canada 2023 / 2024

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Hotel Manager Needed In Days In, Surrey, Canada – Apply Now

Learn about the key requirements, duties, responsibilities, and skills that should be in a hotel manager job description.

Hotel Manager Needed In Days In, Surrey, Canada 

A hotel manager oversees all operations and day-to-day activities in a hotel organization. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service. Also referred to as a hotel operations manager.

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

Responsibilities:

  • Oversee personnel including receptionists, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
  • Job details
    • Location: Surrey, BC, Canada.
    • Salary: $27.00HOUR hourlyfor 40 hours per week.
    • Terms of Employment: Permanent employment, Full time.
    • Working Hours: Day, Evening, Night, Weekend, Morning.

    Job requirements

    Languages

    English

    Education

    Bachelor’s degree
    or equivalent experience

    Experience

    2 years to less than 3 years

    Specific Skills

    Address customers’ complaints or concerns; Prepare marketing plans; Prepare budgets and monitor revenues and expenses; Negotiate with suppliers for the provision of materials and supplies; Implement marketing activities; Establish work schedules; Enforce policies and procedures; Develop and implement business plans; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs.

  • Budgetary Responsibility$100,001 – $500,000Business Equipment and Computer Applications

    MS Excel; MS PowerPoint; MS Windows; MS Word; Central reservation system (CRS); MS Office; MS Outlook

    Additional Skills

    Supervise staff; Recruit and hire staff; Perform front desk duties; Conduct training sessions; Conduct performance reviews; Arrange for and oversee maintenance activities

    Work Setting

    Hotel, motel, resort

    Work Site Environment

    Non-smoking; Air conditioned

    Transportation/Travel Information

    Public transportation is available

    Work Conditions and Physical Capabilities

    Attention to detail; Combination of sitting, standing, walking; Large workload

    Ability to Supervise

    5-10 people

    Work Location Information

    Urban area

    Personal Suitability

    Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus

    Other benefits

    Free parking available

    Screening questions

    Are you currently legally able to work in Canada?; Do you have education in this field of employment?

  • Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minoritiesWho can apply to this job?Only apply to this job if:
    • You are a Canadian citizen or a permanent resident of Canada.
    • You have a valid Canadian work permit.

    If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

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